Terms of Service
Last updated: 5 October 2026 · previous version (21 September 2026)
These Terms of Service ("Terms") govern your access to and use of the website at bcomone.com.au, operated by Bcom Services Pty Ltd (ABN 92 636 893 108), trading as Bcom ("we", "us", "our"). By using our website, you agree to these Terms. The BcomOne AI Governance Assessment is governed by the BcomOne Terms & Conditions and other applicable engagement terms presented to the Client for acceptance through the client portal.
1. Our services
We provide AI governance and risk assessment services, and AI Management System (AIMS) implementation services aligned to ISO/IEC 42001. Each engagement is governed by the BcomOne Terms & Conditions and Client Data Terms, which your organisation's authorised representative accepts in the BcomOne portal, together with the offer and the scope confirmation. Those documents take precedence over these Terms to the extent of any inconsistency.
2. No guarantee of certification or outcome
Our services support your organisation in establishing AI governance practices and preparing for ISO/IEC 42001 alignment or certification. We do not issue certifications. Certification to ISO/IEC 42001 is granted only by an accredited third-party certification body following its own independent audit. We do not guarantee any particular certification outcome, regulatory result or business result.
3. Professional information, not legal advice
Information provided through our website and services is general in nature and is intended to support responsible AI governance. It does not constitute legal, regulatory or professional advice for your specific circumstances. You should obtain independent advice where appropriate.
4. Your responsibilities
To deliver our services effectively, you agree to provide accurate and complete information, reasonable access to relevant staff and systems, and timely responses. You are responsible for decisions your organisation makes and for acting on the findings in your Assessment Report.
5. Intellectual property
All content on this website, and all frameworks, templates and methodologies we use, remain our intellectual property or that of our licensors. Deliverables prepared specifically for your engagement are licensed to you for your internal business use as set out in the BcomOne Terms & Conditions. You must not reproduce or redistribute our website content or proprietary materials without permission.
6. Confidentiality
Each party agrees to keep confidential the non-public information disclosed by the other during an engagement, and to use it only for the purpose of that engagement, except where disclosure is required by law.
7. Fees and payment
Fees for services are as stated in the BcomOne Terms & Conditions and the offer you accept. Unless otherwise agreed, invoices are payable within the terms specified on the invoice. Amounts are stated exclusive of GST unless indicated otherwise.
8. Purchases made through this website
The AI Governance Assessment
What you are buying. A fixed-scope assessment for one organisation: onboarding, technical discovery, structured organisational investigation, system and register assessment, governance and regulatory gap analysis, and the AI Investigator Assessment Report with a management walkthrough. The price on the platform page is for one organisation of the size and scope we confirm with you before work starts; GST is shown at checkout and on your tax invoice.
Commencement, delivery, rescheduling and refunds are set out in clause 2A of the BcomOne Terms & Conditions, which your authorised representative accepts in the BcomOne portal. The rule is the same whether you pay by card or by invoice.
What it is not. The assessment is not certification, an audit, or legal advice. Section 2 applies.
9. Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or in connection with our services or these Terms is limited to the fees paid by you for the relevant engagement. We are not liable for indirect, incidental or consequential loss. Nothing in these Terms excludes rights or guarantees that cannot be excluded under the Australian Consumer Law.
10. Website use
You agree to use our website lawfully and not to interfere with its operation or security. Our website may contain links to third-party sites; we are not responsible for the content or practices of those sites.
11. Governing law
These Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
12. Changes to these Terms
We may update these Terms from time to time. The current version will always be available on this page, with the "last updated" date shown above. Continued use of our website after changes constitutes acceptance of the updated Terms. The BcomOne Terms & Conditions are versioned and apply only once accepted by your authorised representative; this clause does not change that.
13. Contact us
Bcom Services Pty Ltd (Bcom)
Email: support@bcomservices.com
Phone: 07 3041 8993